Web-eau.net supports the maintenance and assistance of your Joomla website, whether it was created by web-eau.net or not! It's up to you to choose the level of services best suited to your site, the pricing is clear and without surprises.
Thanks to web-eau.net's Joomla maintenance & assistance offer, you can focus on your business (and even go on vacation), you have the assurance that your website will remain protected, up-to-date and perfectly secure.
Personal 29 € / month* |
Professional 69 € / month* |
Enterprise 129 € / month* |
|
|---|---|---|---|
Personal 29 € / month* |
Professional 69 € / month* |
Enterprise 129 € / month* |
|
| Joomla website security | |||
| Joomla updatesⓘ | ✓ | ✓ | ✓ |
| Extensions updatesⓘ | ✓ | ✓ | ✓ |
| reCaptcha and AntiSpam | ✓ | ✓ | ✓ |
| Website Monitoringⓘ | ✓ | ✓ | |
| .HTACCESS Protections | ✓ | ✓ | |
| Backupsⓘ | |||
| Backup frequency | 1 x month | 1 x week | 1 x day |
| Backup storage | Google Drive | ||
| Support | |||
| Contact requests | Phone office time | Phone 24/7 | |
| Website restauration | 1 x month | 1 x month | 1 x week |
| Activity report | On request | On request | |
| Terms and payments | |||
| Payment method | Bank transfert | ||
| Billing | Annually | ||
| Renewal | No condition after the first year | ||
| Invoicing | Invoice once a year | ||
* Pricing and conditions applicable on 01/07/2022, subject to change without notice
- Billing annually only
- Prices excluding taxes, VAT applicable at the rate of 20%
- No renewal condition after the first year
Why maintenance & assistance Joomla de web-eau.net offer is really different?
You thought all Maintenance & Assistance Joomla offers were the same?
The one proposed by web-eau is clear, professional, complete and... eco-logical!
Depending on the level of service you choose for the maintenance and assistance of your Joomla site,
web-eau.net will plant for you, up to 5 trees per year!
(and will even send you the photo as proof!)
To learn more about our eco-logical commitment, it's here : Pour un web éco-logique
Frequently Asked questions Maintenance Assistance Joomla
How long are your contracts?
After the first year, there is no commitment term except the one you choose to apply. Confident in the quality of our services, our collaboration will last as long as you are satisfied with web-eau.net. It couldn't be simpler!
What if my website isn't powered by Joomla?
The services we offer are specifically adapted to the Joomla CMS. Therefore, we cannot, unfortunately, accompany you if your site is not powered by Joomla. However, we can study the redesign of your current website ;)
When starts the maintenance contrat?
To simplify our collaboration, all our webmastering services start on the 1st of the month following your engagement. After giving us all the necessary elements to work, your site will be protected very quickly.
What information do you need?
In addition to a super administrator level account in your Joomla website, I will need to have access to the server and your hosting space. Naturally, all this data falls within the scope of professional secrecy.
Can I change the protection level later?
Absolutely and both up and down! All you have to do is notify us and adjust the amount of your payment accordingly. The new formula will apply to your website on the 1st of the month following your decision.
What should I do if my site is hacked?
The first thing to do is not to panic. You risk aggravating a situation that could still be recoverable. Contact us as soon as possible so that we can fix the hacking as soon as possible.
Which method of payment is preferred?
The simplest payment solution is bank transfer. The implementation is done with your bank to which you give my RIB and indicate the amount to transfer annualy. That's all :)
And if I need tailor-made services?
If your Joomla website requires special attention and tailor-made services, we will be happy to study your needs in this area. Don't hesitate to contact us and let's talk about it!